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you for making Dad's funeral go exactly how he wanted. Also
thanks for suggesting Grant as he did a magnificent job.
Thank-you and your team for your help in my mother’s send off. It
was caring, fitting and professional, with all we had asked for, and Simon Mercep was perfect (and Trevor).
Right from the time you picked Dad up from Possum Bourne the whole process with you and your team has been effortless for us. After watching the way you dealt with our Aunty and Uncle there was never any question that we would go with you and your team when the time came. However, not having been this close to the coal face before, Peter and I were quite apprehensive.
You were so gentle with Dad when you came to get him. Marissa guided us beautifully through everything that needed to be done. People with dementia can be challenging to say the least but Marissa was always respectful and patient with Mum and made sure she understood what we were doing and why, no matter how many times she had to explain.
The day of the funeral remains a bit of a blur. Pete and Vicki and Darryl and I have discussed that and figure that if you hadn't been guiding things so smoothly we wouldn't have been able to go with the flow on the day. Ivo was really easy to deal with too, very patient while I was getting the boys to check things and he completed the headstone in record time. Honestly, even the ladies in the office were gentle with me, you do have a team to be proud of. Very impressive! You have all worked very hard to make a tough time for our family that little bit easier, we greatly appreciate it.
Thank you again, and kind regards,
Claudia Smith and the family of Vincent Nicholls.
We would like to thank Mark and his team for the awesome service in
our difficult time with the sudden death of our daughter Janna. We
recommend Graham's funeral service to anyone. We found
them down to earth ,very caring, and professional ,taking care and to have
those answers to questions you didn't know to ask .
I will take this
opportunity on behalf of my family and myself to thank all staff
assisting on an excellent 100% all round effort during both my
unfortunate and unforeseen incidents during 2020. Thanks again. The late Margaret (June)
& Anthony (Tony) will be well pleased. God Bless.
Kind Regards To All
From The Grass Family.
I would like to convey my appreciation to you and your
team for the excellent job of organising the memorial service on Wednesday. Since my brother died during COVID-19 and we did not
have a "normal” funeral, this service has been a part of the healing process
Thank you for your empathy and understanding of the
Dear Debra and the team at Grahams Funeral Services,
Thank for your caring and professional work. What you did for mum was perfect, even getting the telepathy about the iris :)
Our family just wanted to thank Graham's Funeral Services and you in
particular, Marissa, for your professional, kind, helpful manner when looking
after our husband and father.
The initial consultation and other contact with you went smoothly and was
done in such a way that we felt very comforted and sure that David was having
the very best of attention whilst in your care.
The service was so appropriate to our family and to David. There was
nothing we would have changed. The funeral room, the lighting and the
catering were perfect. This made our whole experience and grief so much
easier to bear because the service run so smoothly.
Carol Seay, the Celebrant was also excellent and I would recommend her to
Firstly, to say thank you again for your amazing support,
work and compassion throughout the week leading up to the service - it was
beyond appreciated by myself and the rest of the family during a very sad time.
You really made us feel looked after and supported through the whole process
and able to focus on "getting things right” to deliver a service that really
reflected Dad. So thank you so much.
Debra and Carol
I wanted to thank you both for the way you organised and
conducted Heather’s funeral last week. We felt that we achieved what we
wanted, a reflection of Heather’s life that concentrated on the good times and
full life she had. A number of people commented to us that they felt the
qualities that Heather had were on display: her cheekiness, independent spirit,
will to live and full family life.
Thank you for your time, expertise and understanding.
Thank you so very much for everything. You all at Grahams, made
Mum's send off, so caring and it was simply perfect.
Very Kind Regards
A really big thank you for everything yesterday I was very proud of
how it all turned out. Also for the care of preparing Dad for his last journey,
you and the other staff of Graham’s are wonderful.
To Marissa and Grahams Funeral Services
Thank you so much for all your help and support with the loss of a dear husband and father.
You guys made a difficult time for our family a caring thoughtful process.
has been a pleasure dealing with you. Everything came together so well before,
during and after Mum’s funeral thanks to your organisation.
very much appreciated your compassion and patience.
Just wanted to pass on in writing our sincerest thanks to
your team for showing such empathy, professionalism and flexibility dealing
with Mum and her passing. From Sheryl on the phone, right through to Ben, Marissa, and yourself, we really appreciated you all!
Once again we all wanted to say a big "thank you for taking such good care of 'Mom', and us over these hard days. We also really appreciated you understanding how important it was for us to have Mom and Dad together. You did everything you could to make sure our wishes were carried out. Your calmness, empathy and caring was once again amazing, and much appreciated. It, and you, will never be forgotten. Thank you so much, take care of yourself. What you do is so important for those that have lost a loved one, especially the way you do it.
Love, Gaynor, Alli & Lynn.
Thank you for looking after Mac and respecting his wishes. It was a comfort to all of us knowing you were taking care of him. Thank you for helping Rachel spend the last journey with Mac. I know it meant a lot to both of them, and finally thank you for helping us last Saturday to settle him, this meant a lot to us.
Thank you so much for being
you, you where brilliant for us in this terrible time in our lives & I
would recommend your service to people & I wish you well for your future.
You are fantastic at your chosen job.
Thanks for the beautiful service yesterday. Your personal
touch made a hard day just a little easier.
I would just like to say once again how good you made us feel. Nothing was a problem, everyone smiled and was so helpful. It helped to make it a lot easier for me. Thank you again.
Just a little something to say thank you for such a wonderful job you had done for my parents. Although my parents had requested not to have a funeral, the way you presented and cared for them was outstanding. I have been to many funerals and the most recent was my sister, who, I felt was not presented well. You took away the stress and they couldn't have had a better send off. Thank you so much,
Love, the Turner family.
To Debra, Marissa and Staff,
We would like to thank you very much for the amazing assistance that we received with the passing of our Dad and Grandad. You went above and beyond with us at such a difficult time, and this process was made easy through talking with you when we needed. We appreciated that you were only a phone call away and whatever we wanted, you helped ease our pain and stress. You are an inspiration to your profession and we could not have asked for more.
Marcel and Lisa, Angela, Kristen, Caitlin, Jessica, Dona, Braedyn and Emilie.
Thanks so much for making Peter's send-off such a smooth and easy
process. I know we had specific views of what we all wanted, and you
accommodated all our needs with friendly professionalism. Nothing was too
And your friendly nature eased the stressful burden, so thanks for that
Nick and Jane
Mark, I would like to thank you sincerely for all your help with
Mum - even interrupting your holiday. We really appreciated your efforts and
everything ran like clockwork - we even got to follow you to the gardens and
that wasn't in the plan!!
Once again, thank you.
and John June 2018
so much for all your hard work this week. Nothing was a problem for you
guys and you made what was one of the most difficult days for our family a
beautiful celebration to remember mum. Everyone in the family was pleased
with how it went (including Rob – so well done!)
you will hear from George in the near future when he comes to Tuakau to take
you all for a drink.
you are ever having a bad day play the video Iain made – we laugh just thinking
Johanna & George McCarthy January 2018
Good afternoon Sheryl
On behalf of the family, we would just like to express our
sincere and heartfelt thanks for all your guidance, advice and help with Mum’s
funeral arrangements. Mum leaving us so unexpectedly and suddenly was a
huge shock for all of us - not something we thought we would have to deal with
just yet. Marissa and the team were thoughtful and accommodating with our
wishes which was very much appreciated.
you please pass on our thanks and appreciation to Marissa, Mark, Ivo and the
Kind regards, Pali Panchia
A note to express our grateful and sincerest appreciation for the overwhelming care and understanding, and professional service which you gave to all of us, for our dear Mum, Betty. Nothing was too much trouble and we are delighted with the way everything fell into place so smoothly. We congratulate you all for your wonderful attention to detail, and you had presented mum in such a beautiful way. We were so grateful. She had lived an amazing, long life and what a journey.
We wish you all the very best for the future of your funeral business and we know you have such an amazing following.
Our sincerest and heartfelt thanks. God bless you all. The Littin family.
Thank you for your kind and professional care of our much loved Beau Croucher. Although a year has passed, the service, The Headstone, your gift of flowers and your card this morning, are so very much appreciated. Thank you all at Grahams. Sincerely The Croucher Family.
Many thanks for your care at Kathy's funeral, it was done with feeling, very much appreciated.
Mark, just a note of thanks for your great care and service for our mum a few weeks back. It was much appreciated. She looked just wonderful. Thanks again.
Thank you so much for your help and support. You were truly awesome Lynn. I've had a lot of feedback saying it was a lovely send-off for mum and how smooth things went, they all loved the Cadillac hearse... the number plate is classic! And the photo presentation, Merv did a great job.
All-in-all - a happy ending to a very sad occasion.
Thank you for your patience, understanding, skill and professionalism.
You were all outstanding to work with. Nothing was a problem to any of
you and you made us feel so supported at a difficult time.
We appreciate your kindness and thoughtfulness during our time of
sadness. It helped to deal with very professional people who provided
understanding and allowed us to celebrate Dad's life the way we wished
We say thank you to your wonderful staff for their professional services
to help us cope with Nigel's sudden and tragic death. We also
appreciated the extra details that you did personally to help us through
the difficult days.
The funeral was exactly what we all had in mind when we were consulting
you, and several friends remarked that they were touched by the
simplicity and naturalness with which everything seemed to flow, from
one part to the next. You and Les between you gave us a memorable
experience which we can look back on with comfort.
Thank you sincerely for your gentle approach, your kind way and subtle manner in helping our family through an exceptional time.
Many people have told me since the funeral that the service and in the
funeral home in Waiuku was very special with everyone sitting around the
coffin, it was like a close family gathering. The food was fabulous,
the sponge drops were a favourite.
Thanks so much for your kindness and support when Dad passed away. Your
attention to detail and quiet "nudgings" in the right direction made it
possible to give Dad the farewell he wanted.
Thank you very much for remembering me and my family as we celebrated
the first anniversary of our much beloved husband, father and granddad,
Karl. We are heart-warmed and deeply touched by your very kind and
thoughtful expression you and your team have shown us.
We have been very grateful for your care of us and our late husband and
father, Charles. Your staff were able to offer so much information which
helped make it such an occasion.
Not only did you carefully follow our mother's serice wished but your
checklist encouraged us to consider other ideas. Your quiet and humble
approach meant it was a special time for everyone and your attention to
detail was much appreciated.
To the staff at Graham’s Funeral Services
Re: Marion Bratton 31.12.27 - 8.3.13. The family thank you very
much for your help in looking after Marion following her death in Waiuku
Hospital. Your staff were very compassionate and professional in every
way dealing with all details. We had no worries at all the day of the
The Kneale family say thank you to you and your most professional and kind way you helped us through our very sad time.
Thank you to everyone at Grahams Funeral Services for the wonderful
support and services provided for the funeral of our much loved dad,
grandad and great-grandad. Mum has also been very appreciative of your
kindness and professional approach.
The family and myself were completely satisfied with the funeral
arrangements for Brian. Everything was arranged beautifully, a truly
we really appreciate your time, the fact that you kept notes our
Mother had given you over the years, the information and help with the
Sovereign plan and all the detail involved before, during and after
Mum's service yesterday. We can certainly recommend your services!
Thanks again for a smooth transition for our family.